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548th ISRG ART gains new team building capability, provides unit support

(U.S. Air Force graphic by Alexx Pons)

(U.S. Air Force graphic by Alexx Pons)


The 548th Intelligence, Surveillance and Reconnaissance Group Airman Resiliency Team is now offering a team building workshop to help unit personnel gain better interpersonal communication skills and awareness.


The Fundamental Interpersonal Relations Orientation Behavior test, or FIRO-B test, is available to all members associated with Distributed Ground System 2 and provides a score that estimates how comfortable individuals are with specific behaviors under three main areas: inclusion, control and affection.


“There’s a lot of reinforcement that goes with looking at screens and getting work done, but not very much in terms of the interpersonal communication,” said Maj. Joanna Ho, 548th ISRG ART operational psychologist, referring to Airmen in intelligence career fields. “Sometimes it’s not because people don’t care, or people don’t want to have it (communication), it’s because they just don’t really know how or they’re not totally aware of what they need, how they come off or how they’re perceiving people.”


Ho said the FIRO-B test is an effective way to teach people about their expressed versus wanted behaviors and clarify misconceptions in order to promote awareness of emotional needs.


“Emotional needs are just as important as physical needs in order to be our best selves,” said Ho. “When people are aware of what they’re expressing to other people, and also aware of what they actually want from other people, that can really help relationships.”


Airman 1st Class Dana Tourtellotte, 9th Intelligence Squadron aerial imagery production technician, was among the first 548th ISRG Airmen to complete the FIRO-B test. She said it was one of the best programs she’s been involved in since joining the Air Force.


“I think it would be really helpful to every work center to have that kind of understanding,” said Tourtellotte. “It really helps you to understand on a more personal level, and in a more effective manner, how people around you function.”


Not only did it allow Tourtellotte to see commonalities between co-workers, it helped her to see how much she still had to learn about the people she was already closest with, while also learning more about her own tendencies.


“I think I portray wanting to be in charge of things a lot more than I actually want to be in charge of things,” said Tourtellotte. “I’m really much more comfortable being a backseat driver than I am charging ahead and paving the way and taking all the responsibility for myself.


“I’m grateful that there are people that I surround myself with who will take those positions, and I can be supportive of them,” she added.


To complete the FIRO-B test, members need to complete a 15-minute online assessment prior to the in-person training. Ho recommended participants allow a minimum of three hours to complete the workshop.


The ART provides other specialized team building training in addition to the workshop. The team also assists members one-on-one, or as a unit, with how to cope with different aspects of life on and off the job.


“We can come up with something that’s tailored to what that section might want or be interested in,” said Ho. “Whether it’s leadership or empathy, or how to have fun at work and connect;  every section is going to be a little bit different.”


Anyone interested in scheduling an FIRO-B workshop or training, or to discuss other various team building options, can contact the ART at 530-634-6914.