707th FSS Education Center improve customer satisfaction with new sign-in system
Last year, Airmen visiting the 707th Force Support Squadron Education Office were signing in by pen and paper. Additionally, the Education Center Airmen were manually entering those thousands of data inputs into a spreadsheet. After months of research and collaborating with multiple sections, Capt. Tyrone Martinez, 707th Force Support Squadron Civilian Personnel Liaison Office chief, figured out a way to improve the customer experience at the Education Office through the CQUEUE Electronic Sign-In system, which became fully operational in August 2017.